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PhonSy

PhonSy Cloud PBX - Enterprise Edition

PhonSy Cloud PBX - Enterprise Edition

€110,00 EUR
€110,00 EUR
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Taxes included.
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Cloud PBX: An all-inclusive Solution

Connect and collaborate with your team and customers through voice, video, messages, and more across any device and location.

  • Make and receive calls with your preferred device, from anywhere
  • Call from your phone with the iOS/Android mobile app.
  • Call from computers with the Windows/macOS desktop app.
  • Call from web browsers using the feature-packed web client.
  • Click to call and receive screen pop-ups with the Chrome extension.

Cloud PBX, also known as virtual PBX, is a telecommunications system that operates in the cloud. It eliminates the need for physical hardware infrastructure by leveraging internet connectivity to deliver phone services and communication features. With cloud PBX, businesses can enjoy cost savings, scalability, flexibility, and advanced features.

Connect your tech stack

Integrate your cloud PBX with popular CRM, helpdesk, productivity tools, and more to keep your business in sync, or customize your own experience with developer tools.

All the features you need without complexity

We design every feature to empower business teams to stay connected, boost productivity, and foster stronger customer relationships.

TelephonyFeatures

  • Call Forwarding
  • Call Monitoring (Listen/Whisper/Barge-in)
  • Call Parking
  • Call Pickup
  • Call Transfer (Attended/Blind)
  • Call Waiting
  • Call Flip/Switch
  • IVR
  • Queue
  • Ring Group
  • Paging & Intercom
  • Conference Rooms
  • CDR & Basic Reports
  • Dial by Name
  • AutoCLIP
  • Caller ID
  • CID-based & DID-based Call Routing
  • DID (Direct Inward Dialing)
  • DND (Do Not Disturb)
  • DOD (Direct Outward Dialing)
  • DNIS

Business Features

  • Call Recording
  • Call Allow/Block List
  • BLF Support
  • Busy Camp-on
  • Business Hours & Holidays
  • Boss-Secretary
  • Custom Prompts
  • Distinctive Ringtone
  • Music on Hold
  • MOH Playlist & Streaming
  • T.38 Fax
  • Fax to Email
  • Voicemail
  • Group Voicemail
  • Voicemail to Email
  • LDAP Server
  • PIN List
  • Speed Dial
  • Emergency Number
  • Emergency Notifications
  • SIP Forking
  • IP Phone Concurrent Registrations
  • CTI for Desk Phone Control
  • Function Keys
  • Hotkeys

Administration & Security

  • Web-based Management Portal
  • Graphical Dashboard
  • Auto Provisioning
  • Bulk Import & Export
  • Extension Group & Organization
  • User Role & Permission
  • Operation Logs
  • Event Logs
  • Event Notifications
  • Backup and Restore
  • Troubleshooting
  • Built-in SMTP Server
  • AMI (Asterisk Manager Interface)
  • SNMP Support
  • Security

  •   SRTP & TLS Call Encryption

  •   Auto & Static Defense
  •   Global Anti-hacking IP Blocklist
  •   Certificates
  •   Password Policy Enforcement
  •   Two-factor Authentication (2FA)
  •   Allowed Country IP's & Codes
  •   Outbound Call Frequency Restriction

Unified Communications

  • Linkus UC Clients
  •   Linkus Web Client
  •   Linkus Mobile Client (iOS & Android)
  •   Linkus Desktop Client (Windows & MacOS)
  •   Linkus Google Chrome Extension
  • Operator Panel
  •   Unlimited Users
  •   Dispatch Active Calls
  •   (Redirect, Transfer, Hang up, Park, Monitor)
  •   Monitor Call Status
  •   (Inbound, Outbound, Extension, Parked Calls, etc.)
  •   Unified Presence
  •   Control Extension Presence
  • Presence
  • Custom Presence description
  • Personal & Company Contacts
  • Audio Conferencing
  • Voicemail Transcription
  • Call Pop-up URL
  • Door Phone Video Preview

Team Chat

  • 1:1 or Group Chat with Colleagues
  • File & Image Sharing
  • Push Notification
  • Sync Across Linkus UC Clients

Remote Access Service 

  • Custom PBX Domain Name (FQDN)
  • Remote & Secure PBX Web Portal Access
  • Linkus UC Clients Remote Connection
  • LDAP Server Remote Access

Remote SIP Service 

  • Hassle-free Remote SIP Registration 
  • WebRTC Trunk
  • No Port Portwarding & NAT Issues

Call Center

  • Advanced Call Routing Strategies & Queue Call Back
  • Queue Panel & Customizable Wallboard
  • SLA and Instant Notifications
  • Insightful Call Center Reports

Omnichannel Messaging

  • Unlimited SMS Trunks & WhatsApp Accounts Integration
  • Central Message Inbox
  • Automatic Contacts Matching
  • Message to Queue
  • Chat Assignment & Transfer
  • Elevate Chats to Calls in One Click
  • Message Detailed Records

Phonebooks

  • PBX-native Contacts Management
  • Separate Permission Control Per Phonebook
  • CRM Contacts Synchronization

Call Accounting

  • Custom Rates Applied to Outbound Calls
  • Analysis Report on Telecom Expenses

Voicemail Annoucement

  • Call Notification for Group Voicemails
  • Listen to Messages & Call Back Directly over the Phone
  • Never Miss an Urgent Message
  • Ideal to Support Emergency After-hour Services

CRM Integration

  • Click to Call CRM Contacts
  • Incoming Call Popups
  • Auto Call Journal
  • Contacts Synchronization
  • Support for Hubspot, Zoho, Salesforce, Bitrix24, and Odoo

Helpdesk Integration

  • New Ticket Auto-creation
  • Click to Call Helpdesk Contacts
  • Incoming Call Popup
  • Auto Call Journal
  • Contacts Synchronization
  • Support for Zendesk and Zoho Desk

Microsoft 365 Integration

  • Microsoft Teams Integration
  • Outlook Integration
  • Mircosoft Entra ID (Azure Active Directory)
  • User Sync & Single Sign-on (SSO)

API

  • PBX Configuration APIs
  • Call Control APIs
  • uaCSTA Control APIs
  • Event Notification APIs
  • Hotel PMS
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